Refund Policy
Refund & Return Policy
100% Satisfaction Guarantee
Not fully satisfied? Return your order within 14 days for a full refund or exchange.
Hassle-Free Returns
- Free return shipping—we'll provide a prepaid label.
- No hidden fees.
- Your choice of a full refund or exchange.
Return Conditions
- Items must be unused, unopened, and in original packaging unless otherwise authorized.
Damaged or Incorrect Items
- If your item arrives damaged or incorrect, email us immediately at support@HerbalProds.com with details and photos for prompt replacement.
How to Start a Return
- Email support@HerbalProds.com with your order number and reason for return.
- We’ll send you a prepaid shipping label via email.
- Your refund will be processed within 2 business days after receiving your returned item.
Note: Refund processing times may vary depending on your bank or credit card provider.
Contact Us
- Email: support@HerbalProds.com
- Phone: (845) 407-0443